We base each rental period by the event, typically 1 to 3 days. If your event will be longer than the 3 days please let us know and we will provide you a discounted rate after the 3rd day.

Yes, we deliver Monday - Friday directly to your events location. 

Weekend deliveries may include additional charges, (Saturday and Sunday).

Delivery Policy

CHAMFAM RENTALS typically delivers rental equipment 1 to 3 days before your event and picks up 1 to 3 days after your event, depending on the size and requirements of the order. Same-day delivery may be available during normal business hours, subject to scheduling availability.

Standard delivery services are performed Monday through Friday. Deliveries requested on Saturday or Sunday are subject to additional weekend service fees and availability.

Specific delivery dates and times will be coordinated with the customer prior to the event, usually on Tuesday or Wednesday depending on day of the event.

All orders require a 20% deposit to reserve the event date and equipment.

The remaining balance is due on or before the scheduled delivery date.

The 20% deposit will be refunded after all rental equipment has been successfully returned and inspected to confirm that it is in the same condition in which it was delivered. Any applicable charges for damaged, lost, or missing equipment may be deducted from the deposit before the remaining amount is refunded.

We accept credit cards, check, and cash. All payments must be paid on or before delivery date. We will not unload until paid in full.

A 20% deposit is required to reserve your rental date.

• Cancellations made at least 7 days prior to the event date: The 20% deposit will be fully refunded.
• Cancellations made within 7 days of the event date: The 20% deposit is non-refundable.

Weather Policy – Tents

If CHAMFAM RENTALS determines that tent installation cannot be safely completed due to severe weather, high winds, flooding, unsafe ground conditions, or other circumstances beyond our control, the customer may choose one of the following:

• Receive a full refund of payments made toward the tent rental portion of the reservation; or
• Apply the payment as a credit toward a future tent rental within one year of the original event date, subject to availability.

CHAMFAM RENTALS reserves the right to make the final determination regarding whether weather or site conditions are safe for tent installation. Customer safety, staff safety, and the protection of rental equipment are our top priorities.

How far in advance should I reserve my linens?

We recommend placing your linen rental order at least one week before your event whenever possible. This helps us manage demand, confirm availability, and allow enough time to prepare your order. Orders placed closer to your event may be subject to availability.

How do I place a linen rental order?

You can browse our available linen options and submit your rental request through our website. Prefer to speak with someone? You can also call us to place your linen order.

What forms of payment do you accept for linen rentals?

Linen rental orders must be paid in full by credit card. We do not accept cash or checks for linen orders. Full payment is required to complete your linen rental order.

How are the linens packaged?

All linens arrive folded, bagged, and labeled with their size and color, making it easy to identify and organize your rentals for your event.

When will my linens be delivered?

Delivery timing will be coordinated with you in advance. Placing your order early gives us enough time to prepare your linens and coordinate delivery ahead of your event.

Yes. You may reschedule your event one time, as long as no scheduling conflicts occur, and subject to availability, within 1 year of the original event date. Your deposit and any payments made will be applied to the new date.

If a rescheduled event is later canceled, it will follow the cancellation policy and will not be eligible for a refund.

Chairs will be delivered stacked on dollies, and tables will be stacked or placed in a mutually agreed-upon location. All tents will be installed by CHAMFAM RENTALS staff.

Standard rental pricing does not include the setup and arrangement of tables and chairs. If you would like a full-service setup, including the placement and arrangement of tables and chairs, please let us know in advance. Additional setup fees will apply based on the size and requirements of your event.

No. CHAMFAM RENTALS will submit all required utility locate requests through our Diggers Hotline portal prior to tent installation. Diggers Hotline does NOT locate Private lines, this will be the responsibility of the property owner. Example of property lines include: propane, water and sewer lats, sprinkler system, lighting, gas line to pools, electrical to garage or barn.

Once the locate request has been submitted, we will notify you and keep you informed throughout the process. Utility locating crews will mark any underground facilities in the proposed tent area before installation. CHAMFAM RENTALS will monitor the status of the locate request and maintain communication with the utility locating services to help ensure the site is ready for setup.

Yes, CHAMFAM RENTALS delivers to public parks and other public venues.

The customer is responsible for obtaining any required permits, approvals, or reservations from the park or venue prior to delivery. A responsible adult must be present at the time of delivery and pickup to accept and return the rental equipment.

If no one is present at the scheduled delivery or pickup time, additional trip charges, waiting fees, or rescheduling fees may apply.

Yes. A responsible adult must be present at the time of delivery and pickup. If no one is present at the scheduled delivery or pickup time, additional charges may apply.